FAQs
Frequently Asked Online Bingo Questions Index
- Getting Started in Free Online Bingo
- Is it really free? What’s the catch?
- How do I register?
- What can I win?
- Can I have more than one account?
- Do I have to be from the UK to play?
- Do you have a site for non-UK players?
- What are your Terms and Conditions?
- How do I log-in?
- Do I have to spend ages downloading lots of software?
- What/Who is a ‘bingo buddy’?
- I didn't receive any FB£s when I signed up. What should I do?
- I haven't received my validation email.
- When I try to sign up it says that my email address is already being used.
- I have received my validation e-mail but when I opened it, it was blank.
- I don't understand what you mean by the word XXXXX.
- Bingo Glossary
- 90 Ball Game Play / How to Play 90 Ball online bingo
- How to play 90 ball bingo
- Why 90 ball bingo?
- What bingo games do you offer?
- Can I buy single tickets?
- How many strips can I play each game?
- How much do strips of tickets cost?
- Do I have to daub (mark) my cards?
- What options do I have when I am playing?
- I can't see all my strips of tickets. How do I know which is my best strip?
- How do I call Bingo if I have won?
- What happens if there's a draw?
- What is a FB£?
- Are FB£s real money?
- Can I cash out my FB£s?
- How can I win FB£?
- My balance has dropped to FB£1000. Yesterday I had much more.
- What happens if I run out of FB£?
- How do I refer a friend and receive free FB£?
- What can I win?
- How do I claim my prize?
- 75 Ball Game Play / How to Play 75 Ball online bingo
- How to play 75 ball bingo
- Why 75 ball bingo?
- Can I buy single cards?
- How many sets of cards can I play each game?
- How much do sets of cards cost?
- Do I have to daub (mark) my cards?
- What options do I have when I am playing?
- I can't see all my cards, how do I know which are my best cards?
- How do I call bingo if I have won?
- What happens if there is a draw?
- Some of my numbers have been called, but they have not been daubed (marked). Why is this?
- Progressive Jackpots and Tournaments
- Online Bingo Chat
- Do you play Chat Games?
- When do you play Chat Games?
- How do I ‘chat’ whilst playing bingo?
- WTG!, WD, IMHO, LMAO… Help, I’ve no idea what people are talking about.
- Chat Dictionary
- Can I chat privately with one other player?
- Can I ignore another player's chat?
- I won a chat game but the Chat Host ignored my claim and gave the prize to someone else.
- No one can see what I type in chat
- I have been muted in the chat room by a Chat Host.
- Room Etiquette
- Other Room Etiquette
- Bingo Forum
- Do I have to register?
- How can I use smilies?
- What are Moderators?
- Are cookies used?
- What are active topics?
- Can I edit my own posts?
- Can I attach files?
- Can I search?
- Can I edit my profile?
- Can I attach my own signature to my posts?
- Are there any censor features?
- What do I do if I forget my Password?
- What does it mean if a forum has Moderation enabled?
- Security
- Technical
- The game screen is too big to fit on my screen.
- How do I change my screen resolution?
- I get a "RUNTIME ERROR" or a "CAST MEMBER NOT FOUND" or an "OBJECT EXPECTED" message.
- I get an "UNKNOWN PUBLISHER ERROR" when trying to run the game.
- I get an error saying I need an "Xtra (Vector Shape)" or "(Flash Movie)".
- The game screen is blank except for a little box in top left hand corner which says "RICH MEDIA BLOCKED" when I put my cursor over it.
- I can not see some of the graphics / The claim bingo button is missing.
- Do I have to spend ages downloading lots of software?
- Does FreeBingo.co.uk run on a Mac and a PC?
- Do I need a powerful computer to play FreeBingo.co.uk?
- What browser should I use?
- I cannot log in.
- I cannot load the game. What am I doing wrong?
- I have the shockwave player but still cannot load the game.
- I have a Macintosh computer and cannot load the game.
- I keep getting disconnected from the game.
- I cannot connect to the game.
- What Firewall settings should I use?
- What browser settings should I use?
- What is latency?
- How do I reduce delays in my Internet connection (latency)?
- AOL Users
- We suggest you try using a different Browser.
- Step 1: Turn Off the "Use Compressed Graphics" Setting
- Step 2:Clear Your Browser Cache
- Adjust settings for AOL Parental Controls feature
- I have followed all the steps and am still having problems.
- I am using a different browser and am still having problems.
- Shockwave and Active X
- Installing Shockwave on Firefox to play Free Bingo - Video
- Installing Shockwave on Internet Explorer to play Free Bingo - Video
- I keep getting a message saying I must download ActiveX.
- When i go to play a game it says "Installing adobe shockwave player" or "Installing compatibility components" yet its not doing anything.
- I keep getting a message saying "Click to run activex control on this webpage".
- Where can I get the Shockwave Player?
- Step-by-step how to install Shockwave.
- I get an "UNKNOWN PUBLISHER ERROR" when trying to run the game.
- How do I install the Shockwave player in the Opera browser?
- I have the shockwave player but still cannot load the game.
- I have a Macintosh computer and cannot load the game.
- I have a Linux computer and cannot play the game.
- How do I check which version of the Shockwave Player I've got?
- How do I uninstall Shockwave?
- I need more information on Shockwave.
- Support
- I have forgotten my alias or password
- How do I subscribe to or unsubscribe from the newsletters?
- How do I add the FreeBingo email addresses to my email program?
- How do I take a picture of my screen?
- Technical Difficulties
- I cannot find the answer to my problem in the FAQs section
- How do I submit a support ticket?


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